Norrsken - Nordic Collection

Material: base: 100% soy wax

GMO-free, COSMOS approved (Ecocert Greenlife SAS certificated), 100% vegan friendly, REACH compliant.

Color: Natural wax tone, light blue, light green, golden glitter

• Phthalates Free

• Parabens Free

• Vanillin Content: 0%

Dimensions: 9,5 cm height · 8 cm diameter
Weight: 180g
Estimated Burn Time: ca 48h

A safer alternative for homes with children and pets.

Our candles are made with 100% soy wax, free from toxins and animal-derived ingredients, providing a clean and eco-friendly burn.

Fragrances are carefully selected within the EU, ensuring high quality and safe daily use.

Each candle is handmade, so decorative details vary and small imperfections such as air bubbles, surface texture, or color variation are completely normal—these are signs of the artisanal process and make each piece unique.
Candles may develop “frosting,” a natural characteristic of soy wax that appears as a white, stone-like layer. This does not affect the performance of the candle.

Always place candles on a plate or in a holder made of non-combustible material to prevent fire or surface damage.

Safety First

Keep wax free of matches, wick trimmings, or other flammable debris

Keep the wick centered and trimmed to 0.5 cm (1/4 in) before each burn to ensure an even flame

Burn on a stable, heat-resistant surface for no more than 4 hours at a time
Keep out of drafts and never move a burning candle or when the wax is hot

Always keep out of reach of children and pets. Never leave a burning candle unattended
 

Best Burning Tips

Allow the wax to melt to the edges of the container (usually 1–2 hours) on the first burn to prevent tunneling

Leave about 0.5 cm (1/4 in) of wax at the bottom to avoid overheating the container

Discontinue use when 0.5 cm (1/4 in) of wax remains at the bottom
Once finished, the container can be reused for tealights or as storage

Our candles are cruelty-free, non-toxic, and vegan.
We use 100% soy wax, and both wax and fragrance oils are sourced within the EU.
Packaging is recyclable and made from responsibly sourced materials.
We believe in creating beautiful, mindful products that are gentle on both people and the planet.

Contain:  Hexyl cinnamaldehyde, Benzyl benzoate, Benzyl alcohol, Linalool, Eugenol

May cause an allergic reaction. Harmful to aquatic life with long-lasting effects.
IF ON SKIN: Wash thoroughly with soap and water. If irritation occurs, seek medical advice.

What is CLP labeling – and why is it on our candles?

Under the EU’s CLP Regulation, all products containing fragrance ingredients must be labeled with safety information — the same regulations that apply to household cleaners and detergents.

CLP legislation was designed for products that come into direct contact with skin or are disposed of down the drain. While candles and scented products are not used in this way, they are still subject to the same labeling requirements.

Warnings such as “harmful to aquatic life” apply only if the product is released into the environment or poured down the drain — not through normal home use.

At EldHavn, we comply fully with CLP regulations and view clear labeling as a key part of our commitment to transparency and your trust.

These terms and conditions apply to the use of this website. By accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below.

If you do not agree to these terms and conditions we respectfully ask that you please do not use or access this website.

Before you place an order, if you have any questions relating to these terms and conditions please contact us by email at eldhavn@gmail.com leaving your contact details.​

Delivery

Your order will be dispatched within 03 business days from payment being cleared unless otherwise agreed. If an item is momentarily out of stock and delivery times a little longer we will inform you via email.

Returns

We very much hope you will enjoy our products, but we will refund any product you are not happy with – provided it has not been used and is returned in its original condition (including packaging) within 14 days of receipt together with a note explaining the reason for the return. If we find that the product has not been returned to us in a fully resalable condition, we reserve the right to refuse a refund on it. Please contact us at eldhavn@gmail.com so we can provide you with the return address. We advise you to ask for proof of postage from the post office for your returned item as we cannot be held responsible for anything that gets lost or damaged in transit. These conditions do not affect your statutory rights. Please note that we do not cover return expenses.

Damaged Products

If a product you have received from us is damaged please inform us within 24 hours of delivery at eldhavn@gmail.com. In the case of damaged or faulty goods, please email images of the item as evidence. We will reimburse you in full for the cost of the damaged item if the damage directly affects the performance and the aesthetic of the item. For superficial damage in transit, or product performance issues after extended use, we will review on a case by case basis and compensate fairly.​

VAT

Retail prices on the website are inclusive of SWEDISH VAT for EU countries and exclude VAT for non-EU countries.

Account Information

In the course of subscribing to a EldHavn Subscription Box, we will ask you for certain information including your name, email address, mailing address and credit card information (collectively, “Account Information”). Your Account Information must be up-to-date and accurate at all times. You agree that you are solely responsible for the accuracy of your Account Information and the restrict access to your information. EldHavn will not be liable for any loss or damage arising from your failure to comply with this Section. Our Privacy Policy, explains what information we collect from you, how we collect it, how we use it, and how we protect it.

Copyright

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark of EldHavn of Sweden AB or its content and technology providers or their respective owners. ALL RIGHTS RESERVED.

Special Requests and Customer Care

If you have a special request, require further information about our products, or need advice about your order please email us at eldhavn@gmail.com

We would love to hear from you!

Thank you for shopping at EldHavn. We want you to be happy with your purchase, and we strive to provide a transparent and fair return process in accordance with Swedish and EU consumer laws.

1. Right of Withdrawal (14-Day Return Policy)

If you are a consumer purchasing through our website (www.eldhavn.com), you have the right to withdraw from your purchase within 14 days without giving any reason.

• The 14-day period begins on the day you receive your order.

• To exercise your right of withdrawal, please contact us via email at eldhavn@gmail.com and let us know you wish to return your item.

• You must return the item(s) to us within 14 days of notifying us.

• The item(s) must be unused, in original condition and packaging.

Return shipping costs are the responsibility of the customer unless otherwise agreed.
Once we receive the returned item(s), we will issue a full refund (including the standard shipping cost from your original order) within 14 days.

2. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to:

• Custom-made or personalized products (e.g., custom candle designs or scents)

• Products that are unsealed and cannot be returned for hygiene reasons (e.g., candles that have been lit or used)

3. Faulty or Damaged Items (Reklamation)

If you receive a product that is faulty, damaged, or incorrect:

• Contact us at eldhavn@gmail.com as soon as possible (no later than 2 months after noticing the issue).

• We will offer to replace, repair, or refund the item.

• In these cases, we will cover all associated return shipping costs.

Customers have the right to make a claim for faulty items within 3 years from the date of purchase, as long as the fault was present at delivery or due to manufacturing.

4. How to Return an Item

Please email eldhavn@gmail.com with the following:

• Order number

• Reason for return

• Photos if the product is damaged or incorrect

We will provide you with instructions for returning the item.

5. Refund Process

• Refunds will be made using the same payment method you used at checkout.

• We will issue your refund within 14 days after receiving your return or proof of shipment.

• If the returned item is used, damaged, or incomplete, we may reduce the refund accordingly.

6. Questions?

If you have any questions about your order or this policy, please contact us: eldhavn@gmail.com

This Privacy Policy applies to the website www.eldhavn.com, which is owned and operated by EldHavn of Sweden AB. EldHavn is the data controller responsible for the processing of your personal data.

We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard it. Please read this policy carefully before using our website.

1. Personal Data We Collect

When you visit www.eldhavn.com, we may collect the following types of information:

a. Device Information (automatically collected):

• Your web browser, IP address, time zone

• Cookies installed on your device

• Pages viewed and time spent on our website

• Referring websites or search terms

• Interactions with the site

b. Personal Data (provided by you):

We may also collect personal data that you voluntarily provide, such as:

• Name and surname

• Email address and phone number

• Shipping/billing address

• Payment information

• Any other information you submit via contact forms or newsletter sign-ups

We collect this information to fulfil orders, respond to your inquiries, send newsletters, and improve your experience.

2. Why We Process Your Data

We process your data only when it is necessary and for the following lawful purposes:

• To operate and maintain our website

• To process and fulfil orders placed on the site

• To communicate with you (e.g., regarding purchases or customer support)

• To send newsletters or promotional material (only with your consent)

• To comply with legal obligations

Automatically collected data is used mainly for website analytics and detecting potential misuse or technical issues.

3. Legal Basis for Processing (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your personal data under the following legal grounds:

• Your consent

• The performance of a contract with you (e.g., fulfilling an order)

• Compliance with legal obligations

• Our legitimate business interests (such as analytics and marketing, where appropriate)

Please note that your information may be processed or stored in countries outside of the EEA, including the United States and Canada, where data protection laws may differ.

4. Your Rights (EEA Residents)

You have the right to:

• Be informed about how your data is used

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw your consent at any time (where applicable)

• Not be subject to automated decision-making or profiling

To exercise your rights, please contact us at: eldhavn@gmail.com.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. By continuing to use the site, you consent to the use of cookies. You may manage your preferences or disable cookies in your browser settings. For more information, see our [Cookie Policy] (if available).

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before submitting any personal data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

8. Legal Disclosures

We may disclose your personal information if required by law or if we believe such action is necessary to:

• Comply with a legal obligation or court order

• Protect and defend our rights or property

• Prevent fraud or other illegal activity

• Protect the personal safety of users or the public

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

EldHavn
eldhavn@gmail.com